Job Description

Roles & Responsibilities:

Cisco UCS

+ Installing, configuring, and maintaining Cisco UCS hardware components like blade servers, chassis, fabric interconnects, and storage devices.
+ Performing hardware upgrades, replacements, and troubleshooting hardware issues.
+ Monitoring hardware health and performance metrics.
+ UCS Manager Administration
+ Utilizing the Cisco UCS Manager GUI or CLI to configure and manage all aspects of the UCS system, including server provisioning, fabric connectivity, storage allocation, and service profiles.
+ Creating and managing service profiles to streamline server deployment and configuration.
+ Implementing policies and role-based access control within UCS Manager.

HPE Servers

+ Installing, configuring, and maintaining HPE's server portfolio (like ProLiant, Synergy, and Apollo) hardware components like blade servers, chassis, fabric interconnects etc.
+ Performing hardware upgrades, replacements, and troubleshooting hardware issues.
+ Monitoring hardware health and performance metrics.

Dell Servers

+ Installing, configuring, and maintaining Dell PowerEdge servers (including rack, tower, modular, and specialty AI servers)



+ Manage, troubleshoot using Dell Server Hardware Manager & Dell Diagnostic tool includes a Command Line Interface (CLI) for obtaining device status information, monitor logs & status of hardware components.

System Monitoring and Troubleshooting

+ Actively monitoring Server Hardware system health, identifying potential issues through alerts and logs.
+ Diagnosing and resolving system faults, including network connectivity, storage access, and server performance problems.
+ Analyzing system performance metrics to identify bottlenecks and optimize resource utilization.

Technical Support:

+ Providing technical support to internal teams on hardware issues related to Cisco UCS, HPE & Dell servers.
+ Troubleshooting complex hardware problems and identifying root causes. Raise, Escalate and manage tickets to OEM support.
+ Developing build / implementation documentation related to server hardware and POD solutions.

Security Management:

+ Implementing security policies on the UCS, HP & Dell platform, including access controls, encryption, and firmware updates.

Hardware Validation and Testing:

+ Developing and executing comprehensive test plans to validate hardware functionality and reliability.
+ Identifying and resolving hardware defects through rigorous testing processes.