Job Description

Job Summary:

• Job Type: Hardware Technician
• Job Location: Malad West, Mumbai

Position Summary: Hardware Technician will be responsible for maintaining and supporting our IT systems, including hardware and software. The role involves system installation, troubleshooting, technical documentation, and ensuring overall IT infrastructure efficiency.

Key Responsibilities:

• Technical Documentation:
• Create, update, and maintain technical documentation using Word and Excel.
• Ensure all documentation is accurate and reflects current IT systems and procedures.
• Operating System Installation and Management:
• Install and configure operating systems such as Windows, Linux, and MacOS.
• Manage hypervisors and virtual environments effectively.
• System Maintenance and Troubleshooting:
• Perform regular system updates and troubleshoot issues related to Windows and Linux operating systems.
• Diagnose and resolve hardware problems for PCs, laptops, and servers.
• Address internet, Wi-Fi, and router issues promptly.
• Software and Hardware Maintenance:
• Install and configure software, hardware, and network components.
• Conduct regular maintenance to ensure optimal performance and reliability.
• Vendor Coordination:
• Follow up with vendors for support and service requests.
• Manage vendor relationships and ensure timely resolution of issues.
• Email and IT Support:
• Provide support for email platforms including Gmail, GoDaddy, and Outlook.
• Troubleshoot and resolve email-related problems efficiently.
• Security and Efficiency:
• Ensure the security and efficiency of the IT infrastructure.
• Implement and manage antivirus solutions to protect systems from threats.
• Backup and Restore:
• Perform daily local and cloud backups of user devices and servers.
• Restore files and data as needed to ensure business continuity.
• System Monitoring:
• Monitor system performance and address any software or hardware problems.
• Maintain a proactive approach to prevent potential issues and ensure smooth operations.

Qualifications:

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.
• Experience: Proven experience in IT support or a similar role.
• Technical Skills:
• Proficiency in installing and managing Windows, Linux, and MacOS operating systems.
• Experience with hypervisors and virtual environments.
• Knowledge of hardware troubleshooting for PCs, laptops, and servers.
• Familiarity with network troubleshooting including internet, Wi-Fi, and routers.
• Ability to create and maintain technical documentation.
• Experience with email support for platforms like Gmail, GoDaddy, and Outlook.
• Understanding of IT fundamentals and security practices, including antivirus management.

Job Types: Full-time, Permanent, Fresher

Pay: ?100,000.00 - ?300,000.00 per year

Schedule:

• Rotational shift

Experience:

• System administration: 1 year (Required)
• Hardware Technician: 1 year (Required)

Work Location: In person

Application Deadline: 21/10/2024
Expected Start Date: 24/10/2024