We are seeking a friendly, professional, and organized Gym Receptionist to join our team. The receptionist will be the first point of contact for our members and visitors, responsible for providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of front desk activities. The ideal candidate will have strong communication skills, be detail-oriented, and have a passion for health and fitness.
Key Responsibilities:
• Customer Service:
• Greet and assist members, guests, and visitors with a welcoming attitude.
• Answer phone calls, respond to inquiries, and provide information about gym services, memberships, schedules, and promotions.
• Ensure members check in, and verify membership status and payment.
• Handle complaints and resolve issues or escalate them to the appropriate manager.
• Administrative Tasks:
• Schedule appointments, classes, and personal training sessions.
• Process memberships and payments, issue receipts, and maintain accurate records.
• Assist with member registration, cancellations, and account updates.
• Maintain the front desk area by keeping it neat, organized, and fully stocked with brochures, forms, and other necessary materials.
Job Type: Full-time
Pay: ?10,000.00 - ?12,000.00 per month
Schedule:
• Day shift
Work Location: In person
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