Job Description

Company Description Novotel Hyderabad Airport designed to help guests find their way around easily is built on simplicity and elegance and well positioned near the new international airport. The hotel features 292 rooms and suites in the Premier Floor with WiFi access, along with a restaurant, a bar, a beautiful outdoor swimming pool and meeting rooms accommodating up to 400 guests covering a total area of 7 acres. The major access routes are National Highway 7 (from the west) and Srisailam SH (from the east). -Employee benefit card offering discounted rates in Accor worldwide for you and your family. -Career development opportunities with national and international promotion opportunities Primary Responsibilities . To assist the Assistant Manager Laundry to plan, organize, and execute the daily operations of the Laundry Department. . Assign and review the work of the laundry team engaged in receiving, washing, ironing, packaging and delivering. . Ensure that all the Standard Operating Procedures set for the Laundry department are followed. . Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management. Laundry Planning . Assist the Assistant Manager Laundry to plan and ensure to implement preventive maintenance for all the laundry equipment\'s. . Ensure to assist the Assistant Manager Laundry to plan and budget the revenues and costs for the Laundry department. People Management . Ensure that all personnel are kept well informed of department\'s objectives and policies. . Motivate and develop staff to ensure smooth functioning of the department and promote teamwork. . Develop and maintain effective relationships with all service providers. . Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. . Ensure that the team has been trained for all safety provisions. Operational Management . Plan and schedule work for the group to ensure proper distribution of assignments and adequate manning, space and facilities for subsequent performance of duties. . Co-ordinate with the Chief Engineer in the area of maintenance and purchase of various laundry equipment. . Ensure to keep abreast with new developments in the laundry industry, trends in textiles and chemicals for textile care. . Ensure that the laundry equipment and area of work is maintained in a clear, safe & hygienic manner and as per the standards. . Monitor and control consumption of power, steam, detergents and other chemicals and devise methods for optimal usage of these. . Supervise and direct the daily activities of all laundry staff and are responsible for the efficient and smooth operation of the department. . Co-ordinate with the Executive Housekeeper on the purchase & quality of room linen. Qualifications Knowledge and Experience . Diploma in Tourism / Graduation . Fresher or Minimum 6 months to 1 year of relevant experience . Excellent reading, writing and oral proficiency in English language . Basic understanding of local languages will be an advantage Competencies . Service oriented with an eye for details . Ability to work effectively and contribute in a team . Self-motivated and energetic . Must be well-presented and professionally groomed at all times

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