Guest Services Associate
Job Description
• Greeting guests : Welcoming guests and making them feel at home
• Check-in and check-out : Assisting guests with the check-in and check-out processes
• Providing information : Informing guests about the hotel's services and facilities
• Responding to requests : Addressing guest concerns and requests in a professional and timely manner
• Maintaining records : Keeping a log of the front office and shift reports, and recording banquet and other functions
• Promoting the hotel : Looking for opportunities to enhance the guest's stay through up-selling
• Liaising with other departments : Working with other departments to resolve administrative and operational issues
• Ensuring quality : Maintaining high standards of customer service and ensuring that all aspects of the job are of quality
• Reporting to management : Bringing any matters that may affect the hotel's interests to the attention of management
Job Types: Full-time, Permanent
Pay: ?12,000.00 - ?15,000.00 per month
Benefits:
• Food provided
• Paid sick time
• Paid time off
• Provident Fund
Schedule:
• Day shift
• Evening shift
• Fixed shift
• Morning shift
• Rotational shift
Experience:
• total work: 1 year (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3541202
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWB, IN, India
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EducationNot mentioned
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ExperienceYear