Job Description

Job Responsibilities

Role: Food & Beverage Supervisor

Reporting to: Restaurant Manager / F&B Manager

Job descriptions: -

F&B Supervisor is responsible to provide professional and customer focused service to the guests, ensuring their dining experience will become a memorable experience.

• To be proficient in the History of the Specialty Outlets and act as an ambassador to it.
• To supervise a station and ensure that standards are maintained at all times.
• To personally coach, train and develop the F&B service team to ensure good food and beverage knowledge, perfect sequence of service delivery.
• To ensure the smooth preparation of the restaurant side-stations, mise-en-place and table set-ups as per outlets.
• To continuously collect feedback from guests and report it back to the Management.
• Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation.
• Ensure the proper appearance and grooming of assigned associates.
• Handle the welcome of arriving Guests and their seating through.
• Maintain a professional and friendly relationship with the outlet patrons to ensure their well-being.
• Well versed and knowledge in the outlet's menu, promotional activities.
• Contribute to meet and maximize the monthly revenue budget for the respective outlet.
• To Handle special dietary requirements in a professional way and keep both Executive Chef and F&B Manager informed.
• To report any issue within the outlets to Housekeeping, Engineering or Security depending on its nature.
• Comply with the hotel environmental, health and safety policies and procedures


Job Requirements

Role: Food & Beverage Supervisor

Reporting to: Restaurant Manager / F&B Manager

Job descriptions: -

F&B Supervisor is responsible to provide professional and customer focused service to the guests, ensuring their dining experience will become a memorable experience.

• To be proficient in the History of the Specialty Outlets and act as an ambassador to it.
• To supervise a station and ensure that standards are maintained at all times.
• To personally coach, train and develop the F&B service team to ensure good food and beverage knowledge, perfect sequence of service delivery.
• To ensure the smooth preparation of the restaurant side-stations, mise-en-place and table set-ups as per outlets.
• To continuously collect feedback from guests and report it back to the Management.
• Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation.
• Ensure the proper appearance and grooming of assigned associates.
• Handle the welcome of arriving Guests and their seating through.
• Maintain a professional and friendly relationship with the outlet patrons to ensure their well-being.
• Well versed and knowledge in the outlet's menu, promotional activities.
• Contribute to meet and maximize the monthly revenue budget for the respective outlet.
• To Handle special dietary requirements in a professional way and keep both Executive Chef and F&B Manager informed.
• To report any issue within the outlets to Housekeeping, Engineering or Security depending on its nature.
• Comply with the hotel environmental, health and safety policies and procedures