Guest Service Associate

Year    WB, IN, India

Job Description

Serve food courses and alcoholic beverages to guests.
Set tables according to type of event and service standards.
Answer questions on menu selections.
Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability.
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
Record transaction in MICROS system at time of order.
Check in with guests to ensure satisfaction with each food course and/or beverages.
Maintain cleanliness of work areas, china, glass, etc., throughout the day.
Complete closing duties, including restocking items, turning off lights, etc.
Present physical and accurate check to guest and process payment.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards.
Read and visually verify information in a variety of formats (e.g., small print).
Stand, sit, or walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

Job Types: Full-time, Permanent

Pay: ?8,000.00 - ?12,000.00 per month

Benefits:

• Food provided

Schedule:

• Day shift
• Rotational shift

Experience:

• Guest Service Associate: 1 year (Preferred)
• F & B service: 1 year (Preferred)

Language:

• Bengali (Preferred)

Work Location: In person

Speak with the employer
+91 9433024160

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Job Detail

  • Job Id
    JD3518092
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    WB, IN, India
  • Education
    Not mentioned
  • Experience
    Year