Guest Service Associate

Year Shirdi, Maharashtra, India

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Welcoming guests as they arrive and checking them into their rooms
Answering phone calls and responding to guest inquiries
Handling guest complaints and resolving issues in a timely and professional manner
Processing payments and maintaining accurate guest records
Assisting guests with luggage and other requests
Coordinating with housekeeping and maintenance staff to ensure guest rooms are clean and functioning properly
Maintaining a clean and organized front desk area
Providing information about hotel amenities, local attractions, and restaurants
Upselling hotel services and amenities to guests
Ensuring guest satisfaction throughout their stay

Job Type: Full-time Benefits:

Schedule:

Experience:

Work Location: In person Speak with the employer
+91 8888843611
Application Deadline: 28/06/2024
Expected Start Date: 05/06/2024

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