Guest Service Associate

Year    Shimla, HP, IN, India

Job Description

Job Responsibilities

:



• Responsible to set up operating equipment and ensure to inspect linen, and condiments before the service.
• Welcome the guests by greeting them as per the hotel standards.
• Responsible for food pick up and co-ordinate with the kitchen for special requests.
• Ensure to be familiar with all dishes on the menu.
• Preparation and service of food & Alcoholic and Non-Alcoholic beverages as per the specified guidelines and brand standards
• Ensure clearance of all soiled crockery, cutlery & glassware from the guest table and re-set the table for the next arrival.
• Maintain maximum hygiene personally, inside the restaurant and in all back of house areas by performing appropriate cleaning tasks.
• Ensure that breakage, pilferage and spoilage are kept to a bare minimum.
• Ensure to be familiar with the hotel lay out, fire exits and elevator locations.
• Report any equipment malfunction, emergency situations or suspicious persons to the Food & Beverage Team Leader.
• Respond to guest queries by resolving issues in a timely and efficient manner to ensure guest satisfaction.
• Ensure to be familiar with the hotel lay out, fire exits and elevator locations.
• Report any equipment malfunction, emergency situations or suspicious persons to the immediate supervisor
• Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance


Job Requirements

:



• Responsible to set up operating equipment and ensure to inspect linen, and condiments before the service.
• Welcome the guests by greeting them as per the hotel standards.
• Responsible for food pick up and co-ordinate with the kitchen for special requests.
• Ensure to be familiar with all dishes on the menu.
• Preparation and service of food & Alcoholic and Non-Alcoholic beverages as per the specified guidelines and brand standards
• Ensure clearance of all soiled crockery, cutlery & glassware from the guest table and re-set the table for the next arrival.
• Maintain maximum hygiene personally, inside the restaurant and in all back of house areas by performing appropriate cleaning tasks.
• Ensure that breakage, pilferage and spoilage are kept to a bare minimum.
• Ensure to be familiar with the hotel lay out, fire exits and elevator locations.
• Report any equipment malfunction, emergency situations or suspicious persons to the Food & Beverage Team Leader.
• Respond to guest queries by resolving issues in a timely and efficient manner to ensure guest satisfaction.
• Ensure to be familiar with the hotel lay out, fire exits and elevator locations.
• Report any equipment malfunction, emergency situations or suspicious persons to the immediate supervisor
• Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance

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Job Detail

  • Job Id
    JD3395866
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Shimla, HP, IN, India
  • Education
    Not mentioned
  • Experience
    Year