Guest Service Associate (front Office)
Job Description
• Welcoming guests : Greeting guests when they arrive and depart, and providing a warm farewell
• Handling guest needs : Addressing guest complaints and concerns, and anticipating their needs
• Providing information : Sharing details about the hotel, city, and attractions, as well as room rates and promotions
• Managing reservations : Overseeing VIP guests, checking on reservations, and allocating rooms
• Maintaining guest folios : Recording guest likes and dislikes, and coordinating with housekeeping to clear rooms
• Collecting feedback : Gathering guest feedback when they depart
• Performing cashier duties : Assisting with basic cashier activities when needed
• Maintaining guest lockers : Keeping guest lockers safe
• Creating a positive image : Ensuring that every interaction with guests creates a positive image for the hotel
Job Type: Full-time
Pay: ?12,000.00 - ?14,000.00 per month
Benefits:
• Food provided
• Health insurance
• Paid sick time
• Provident Fund
Schedule:
• Rotational shift
Supplemental Pay:
• Overtime pay
• Yearly bonus
Experience:
• total work: 1 year (Preferred)
Work Location: In person
Speak with the employer
+91 9853532626
Expected Start Date: 20/11/2024
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Job Detail
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Job IdJD3520656
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBrahmapur, OR, IN, India
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EducationNot mentioned
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ExperienceYear