Guest Service Associate F&b Service

Year Ernakulam, Kerala, India

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Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.
Welcome the guests by greeting them as per the standards.
Any matter which may affect the interests of hotel should be brought to the attention of the Management
Responsible for set up of all operating equipments and ensure to inspect linen, and condiments before the service.
Ensure to be familiar with all dishes on the menu.
Ensure clearance of all soiled chinaware, glassware, silverware from the guest table and re-set the table for the next arrival
In the absence of the Food & Beverage Team Leader ensure to take guest orders, advice guests on specials menu options.
Ensure to be familiar with the property lay out, fire exits and elevator locations.
Report any equipment malfunction, emergency situations or suspicious persons to the Food & Beverage Team Leader.
Ensure that breakage, pilferage and spoilage are kept to a bare minimum.

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