A Guest Relations Executive in the Food and Beverage (F&B) department of a hospital plays a crucial role in ensuring a positive experience for patients, visitors, and staff. Below is a comprehensive job description for this position:
Job Title:
Guest Relations Executive - Food and Beverage Department
Job Location:
[Hospital Name], [Location]
Reports To:
F&B Manager / Director of Hospitality Services
Job Summary:
The Guest Relations Executive in the Food and Beverage department is responsible for managing the overall guest experience, addressing patient and visitor needs, and ensuring high standards of service within the hospital's dining facilities. This role involves coordinating with kitchen staff, managing dining areas, and handling guest feedback to ensure a pleasant and efficient dining experience.
Job Type: Full-time
Schedule:
• Day shift
• Morning shift
• Night shift
Experience:
• Hotel experience: 1 year (Preferred)
Work Location: Hybrid remote in Thiruvananthapuram, Kerala
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