Increase new registrations
Maintain database of inhand vouchers
Building PR with all retailers.
Enhance the overall visitor experience by implementing customer service initiatives.
Monitor and improve service standards, including cleanliness, security, and customer assistance.
Maintain customer connect and handle customer queries.
Ensure that events align with the mall's brand and contribute positively to the visitor experience.
Maintain customer MIS and all related documentation, updated on a daily basis.
Customer retention skills
Excellent communication skills
Job Types: Full-time, Permanent
Pay: ?25,000.00 - ?30,000.00 per month
Benefits:
Health insurance
Leave encashment
Provident Fund
Schedule:
Day shift
Supplemental Pay:
Yearly bonus
Application Question(s):
Are you comfortable working six days a week with a weekday as your day off?
What is your current ctc
What is your expected CTC
Experience:
Guest services: 1 year (Required)
Location:
Delhi, Delhi (Required)
Work Location: In person
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