We are seeking a friendly and professional Guest Relations Executive (Female) to provide exceptional customer service, ensure guest satisfaction, and maintain a welcoming atmosphere. The role involves assisting with check-ins, addressing guest inquiries and concerns, and coordinating with various departments to enhance the guest experience.
Responsibilities:
• Greet guests warmly and assist with check-ins/outs.
• Address guest inquiries and resolve complaints professionally.
• Provide information on hotel services and local attractions.
• Coordinate with housekeeping and other departments to ensure guest satisfaction.
• Maintain guest records and handle billing details.
• Upsell hotel services and amenities.
• Promote the hotel's policies and services.
Job Types: Full-time, Permanent
Pay: ?22,000.00 - ?24,000.00 per month
Schedule:
• Day shift
• Weekend availability
Experience:
• total work: 2 years (Preferred)
Work Location: In person
Speak with the employer
+91 8657438683
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