Job Description

Guest Relations Executive is the one acting as the face of the company to the clients. He needs to be very smart, professional, & courteous. He will be the First person from the company to meet the clients in person & represents the entire company on their arrival/departure. He has to support the clients during their hotel check ins/check outs and departures. The GRE is the one to explain the entire tour plan along with the timely & important instructions to the clients.

Job Location : Periyar/Thekkady

Responsibilities

• Gain appropriate knowledge on the Guests programme before meeting them.
• Creating a harmony with drivers, other Tour Executives, Other Branch staffs by updating on the happenings.
• Assisting the guests in Hotel Check in & Check out and ensuring the satisfaction of the clients on the rooms & other services provided in hotels.
• Assisting them in departures & reminding them on the important things to be noted while on tour & also during departure.
• Sending updates to all the team members involved in the clients' travel plan.

Job Specification

• Should be an Under Graduate Degree holder preferably fresher with Tourism, Hospitality & travels educational background. - Diploma in Tourism/Hospitality/HOtel Management is accepted.
• Good English communication (both Oral & written) & Excellent Interpersonal skills.
• Highly Self Motivated, willingness to learn & highly flexible.
• Should be Well groomed, Polite & with creative problem solving skills.
• Excellent organizational & time management skills.

Company Profile

www.cholantours.com

We, Cholan Tours Pvt Ltd are a Destination Management Company (DMC) started in the year 2003 and are specialists in offering tailor made tour packages to all nationality clients.

Having our corporate office in Trichy, Tamilnadu, we hold a team of 400 plus employees with extensive travel experience working in different branch offices across India. We are spread across the major cities in different locations covering Delhi, Mumbai, Bangalore, Hyderabad, Chennai, Pondicherry, Madurai, Coimbatore, Tanjore, Cochin, Alleppey, Periyar and Trivandrum.

If you are interested in this job, kindly submit your updated CV with your recent Passport size photo to hr@cholantours.com or whatsapp +91 7418318883.

Job Types: Full-time, Permanent, Fresher

Pay: ?15,000.00 - ?18,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Paid sick time
• Provident Fund

Work Location: In person