Job Description

Key Responsibilities:

• Client Interaction: Greet and assist clients in a friendly and professional manner. Provide information about properties, services, and the buying/renting process. Respond to client inquiries via phone, email, and in person.
• Relationship Management: Build and maintain strong relationships with clients, ensuring their needs are understood and met. Follow up with clients post-visit to gather feedback and enhance service delivery.
• Property Tours: Schedule and conduct property tours for clients, highlighting key features and benefits. Coordinate with sales agents to ensure all client needs are addressed during property visits.
• Documentation Administration: Maintain accurate records of client interactions and feedback in the CRM system. Assist in preparing marketing materials and presentations as needed.
• Event Coordination: Organize and assist with client events, open houses, and community outreach initiatives. Collaborate with the marketing team to promote events effectively.
• Customer Service Excellence: Address any client issues or concerns promptly and professionally. Ensure a positive experience for all clients throughout their real estate journey.

Qualifications
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Qualifications:

• Bachelor's degree in hospitality, business, real estate, or a related field is preferred.
• Proven experience 1-2 years in customer service or client relations, preferably in real estate or hospitality.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite and CRM software.
• A passion for real estate and a commitment to providing outstanding service