Guest Relations Executive

Year    KA, IN, India

Job Description

Key Responsibilities:

• Welcome and assist clients and visitors ensuring a positive first impression.
• Coordinate and conduct site visits or property tours for clients, showcasing key features effectively.
• Act as a liaison between clients and the sales/marketing teams, ensuring seamless communication and follow-ups.
• Handle inquiries via phone, email, or in person, providing accurate and prompt responses.
• Address client concerns or issues promptly, escalating complex matters to the appropriate department when necessary.
• Maintain a record of client interactions, feedback, and preferences for future reference.
• Assist in organizing client engagement events, open houses, or promotional activities.
• Ensure the reception and waiting areas are presentable and stocked with promotional materials.

Qualifications:Education:

• Bachelor's degree in Hospitality, Business Administration or a related field.

Skills and Experience:

• Freshers are welcomed, Prior experience in customer service, hospitality, or real estate also can be considered.
• Strong interpersonal and communication skills with a client-focused approach.
• Excellent organizational and multitasking abilities.
• Professional demeanor and ability to handle high-pressure situations.

Preferred Qualifications:

• Fluency in multiple languages for effective communication with diverse clients.
• Impeccable grooming and a polished, professional appearance, reflecting the brand image.

Work Conditions:

• Full-time position with flexible working hours, including weekends and holidays as needed.
• On-site role, requiring travel to properties or project locations as necessary.

Job Type: Full-time

Pay: ?20,000.00 - ?25,000.00 per month

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Performance bonus

Work Location: In person

Speak with the employer
+91 9108663333

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Job Detail

  • Job Id
    JD3568317
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KA, IN, India
  • Education
    Not mentioned
  • Experience
    Year