Job Description

Call for Interview Appointment: 8976953372

Job Title: Guest Relations Executive

Responsibilities:

• Review arrival lists to welcome guests
• Welcome guests to the venue
• Provide accurate wait times and monitor waiting lists
• Manage reservations
• Escort customers to assigned dining or bar areas
• Provide menus and announce Waiter/Waitress's name
• Greet customers upon their departure
• Coordinate with wait staff about available seating options
• Maintain a clean reception area
• Cater to guests who require extra attention (e.g. children, elderly)
• Answer incoming calls and address customers' queries
• Assist wait staff as needed

Requirements:

• Previous work experience as a Hostess or Guest relations
• Understanding of restaurant etiquette
• Familiarity with health and safety regulations
• Experience in managing reservations
• Demonstrable customer-service skills
• Excellent communication skills (via phone and in-person)
• Strong organizational skills with the ability to monitor the entire dining and bar area
• Availability to work in shifts as needed
• Good physical condition to walk and stand during an entire shift
• High school diploma; hospitality certification is a plus

Job Types: Full-time, Permanent, Fresher

Pay: ?25,000.00 - ?50,000.00 per month

Benefits:

• Flexible schedule
• Food provided
• Paid sick time
• Provident Fund

Schedule:

• Rotational shift

Supplemental Pay:

• Commission pay

Ability to commute/relocate:

• Goa, Goa: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• total work: 3 years (Preferred)

Language:

• English (Preferred)

Location:

• Goa, Goa (Required)

Work Location: In person

Speak with the employer
+91 8976953372