Guest Relations Associate
Job Description
• Review arrival lists to welcome guests
• Attend to special guests (e.g. VIPs) and answer their inquiries
• Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
• Provide information about amenities, area and venues and promote services
• Anticipate guest needs and build rapport with customers
• Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
• Address customer complaints and escalate to Guest Relations Manager when needed
• Record information in the logbook daily
• Ensure compliance with health and quality standards
Job Type: Full-time
Pay: ?18,500.00 - ?20,000.00 per month
Benefits:
• Food provided
• Health insurance
• Provident Fund
Supplemental Pay:
• Yearly bonus
Work Location: In person
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3517807
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Contract
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationKottayam, KL, IN, India
-
EducationNot mentioned
-
ExperienceYear