Guest Relation Executive
Job Description
Job Summary:
• Process all guest check-ins, verifying guest identity, form of payment, assign the room, and activate/issue room key.
• Set up accurate accounts for each guest according to their requirements.
• Ensure rates match market codes, and document exceptions.
• Secure payment before issuing room key, verify/adjust billing.
• Compile and review daily reports/logs/contingency lists.
• Complete cashier and closing reports.
• Supply guests with directions and property information.
• Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met.
• Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts.
• Count and secure the bank at the beginning and end of the shift. Obtain manual authorizations and follow all Accounting procedures.
• Notify Loss Prevention/Security of any guest reports of theft.
Requirements:
• Degree/Diploma in Hotel Management
• Minimum 1-2 years experience in a Luxury hotel or resort preferred
• Excellent Communication skills
Food and Accommodation will be provided
Job Types: Full-time, Permanent
Pay: ?12,000.00 - ?20,000.00 per month
Jadwal:
• Day shift
• Night shift
Tunjangan:
• Food provided
Ability to commute/relocate:
• Wayanad, Kerala: Reliably commute or planning to relocate before starting work (Required)
Experience:
• GRE: 1 year (Required)
Language:
• English (Required)
Work Location: In person
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Job Detail
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Job IdJD3380701
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWayanad, KL, IN, India
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EducationNot mentioned
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ExperienceYear