• Review arrival lists to welcome guests
• Attend to special guests (e.g. VIPs) and answer their inquiries.
• Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
• Provide information about amenities, areas, and venues and promote services
• Anticipate guest needs and build rapport with customers.
• Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
• Address customer complaints and escalate to the Guest Relations Manager when needed.
• Record information in the logbook daily.
• Ensure compliance with health and quality standards.
Job Type: Full-time
Pay: ?20,000.00 - ?25,000.00 per month
Benefits:
• Health insurance
• Leave encashment
• Paid sick time
• Provident Fund
Schedule:
• Day shift
Experience:
• total work: 1 year (Preferred)
Work Location: In person
Speak with the employer
+91 9154321079
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