Guest Relation Executive?
Year Tiruvalla, Kerala, India
Job Description
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We are seeking a dynamic Guest Relations Executive to joinour team and enhance the patient experience at our hospital. Candidates should have a bachelors degree in any stream. Responsibilities include greeting and assisting patients and their families, addressing inquiries and concerns, scheduling appointments, coordinating admissions and discharges, and ensuring a comfortable and welcoming environment. Excellent communication and interpersonal skills, along with a compassionate and empathetic demeanor, are essential for success in this role.
JOB PROFILE
Are you a dynamic individual with a passion for providing exceptional customer service? Join us as a Guest Relations Executive and play a key role in enhancing the patient experience at our hospital. Were seeking candidates with a bachelors degree in any stream and 0-2 years of experience.
QUALIFICATION REQUIRED
ANY DEGREE
EXPERIENCE REQUIRED
0-2 YEARS OF EXPERIENCE
RESPONSIBILITIES
- Greet and assist patients and their families with warmth and professionalism.
- Address inquiries and concerns promptly and effectively, ensuring patient satisfaction.
- Schedule appointments and coordinate admissions and discharges efficiently.
- Provide information about hospital services, facilities, and amenities.
- Ensure a comfortable and welcoming environment for patients and visitors.
- Collaborate with other departments to meet patient needs and preferences.
ADDITIONAL REQUIREMENTS
- 0-2 years of experience in a customer service or hospitality role (experience in healthcare setting preferred but not required).
- Excellent communication and interpersonal skills.
- Ability to remain calm and composed under pressure.
- Compassionate and empathetic demeanor, with a genuine desire to help others.
- Strong organizational and multitasking abilities.
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Job Detail
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Job IdJD3333424
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTiruvalla, Kerala, India
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EducationNot mentioned
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ExperienceYear