Guest Relation Executive

Year    PY, IN, India

Job Description



• Review arrival lists to welcome guests
• Attend to special guests (e.g. VIPs) and answer their inquiries.
• Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
• Provide information about amenities, areas, and venues and promote services
• Anticipate guest needs and build rapport with customers.
• Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
• Address customer complaints and escalate to the Guest Relations Manager when needed.
• Record information in the logbook daily.
• Ensure compliance with health and quality standards.

Job Types: Full-time, Permanent

Pay: ?13,000.00 - ?18,000.00 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Schedule:

• Day shift
• Evening shift
• Morning shift

Supplemental Pay:

• Yearly bonus

Work Location: In person

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Job Detail

  • Job Id
    JD3569727
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    PY, IN, India
  • Education
    Not mentioned
  • Experience
    Year