Job Description

The Summary of Oultet

It is a health-centric dining concept that focuses on fresh, nutritious, and locally sourced ingredients to promote overall well-being. The cuisine features balanced meals made from organic produce, lean proteins, whole grains, and plant-based options, catering to various dietary needs such as vegan, gluten-free, and allergy-friendly. Designed to nourish both the body and the taste buds, it emphasizes wellness, mindfulness, and sustainability, offering a delicious and satisfying approach to healthy eating that supports a holistic lifestyle.

: GRE (Guest Relations Executive)

Position

: Guest Relations Executive (GRE)

Location

: Nesco, Goregaon

Salary

: ?25,000 - ?30,000 (In-hand salary)

Shift Type

: Straight Shift

Shift Hours

: 10 hours a day

Weekly Off

: 1 day off (as per standard)

Job Responsibilities

:

Serve as the primary point of contact for guests, providing exceptional service and addressing any inquiries or concerns. Ensure a warm, welcoming, and professional experience for all visitors and clients. Handle guest requests, feedback, and complaints in a prompt and efficient manner, maintaining a high level of guest satisfaction. Assist in coordinating guest arrivals, departures, and appointments to ensure smooth operations. Maintain accurate records of guest interactions and preferences to personalize future services. Collaborate with other teams (such as operations and customer support) to ensure a seamless guest experience. Manage the scheduling of guest appointments and ensure adherence to timelines. Stay updated on the latest services, offerings, and events to provide guests with relevant information. Uphold the organization's standards of service quality, ensuring all guests receive exceptional care.

Skills & Qualifications

:

Strong communication skills with a customer-centric approach. Ability to handle multiple tasks in a fast-paced environment. Excellent problem-solving and conflict resolution abilities. Prior experience in guest relations in a restaurant is preferred. Professional demeanor with excellent interpersonal skills. Proficiency in basic office tools (MS Office, email systems, etc.). Ability to work independently and as part of a team. Attention to detail and commitment to maintaining high service standards.
Job Type: Full-time

Pay: ?25,000.00 - ?30,000.00 per month

Benefits:

Food provided
Schedule:

Day shift
Work Location: In person

Speak with the employer

+91 9004019894