We are looking for a dynamic and customer-focused Guest Relationship Executive to join our real estate team. The Guest Relationship Executive will play a crucial role in ensuring exceptional customer service and satisfaction for our guests, who include potential buyers, investors, and visitors to our properties. This position requires strong interpersonal skills, a proactive attitude, and a passion for delivering an outstanding guest experience in the real estate industry.
Location - Dadar
Experience - Minumum 2years
Salary : upto 35k
Roles & Responsibilities
• Welcoming guests in a friendly and professional way.
• Addressing and escalating customer complaints. Providing information about projects and other services
• Prepare welcome folders & assist clients or Brokers with forms & collaterals/ brochures.
• Respond to customers on time and provide complete and correct information either in writing or in person as requested.
• Escorting the clients/candidates to the waiting lounge or area.
• Look after arrangements for tea/coffee for guests / walk-in clients
• Ensure customers are attended to on time regarding project details.
• Maintaining customer updates on inquiries made.
• Maintain database and MIS.
• Calling database
• generate walking
Candidate -
• Only Females with a Presentable Personality, Good Communication in English should APPLY.
• Experience as a GRE in the Real Estate industry will add an advantage
• Experience in customer retention or similar roles
• bachelor's degree in Business Administration, Marketing, Communications, or a related field
Job Type: Full-time
Pay: ?20,000.00 - ?35,000.00 per month
Schedule:
• Day shift
Experience:
• total work: 2 years (Preferred)
Work Location: In person
Speak with the employer
+91 9867006727
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