Job Description

Job Brief
We are looking for a polite, professional, and customer-oriented Guest Relation Executive (GRE) to enhance the guest experience and maintain a positive relationship with customers. The ideal candidate should be able to assist guests, handle inquiries, and provide excellent service.

Responsibilities:

• Greet and welcome guests in a warm and friendly manner
• Handle guest check-ins, check-outs, and inquiries
• Address guest requests and complaints promptly, ensuring satisfaction
• Provide information about the services, facilities, and policies of the establishment
• Maintain guest records and ensure proper communication between departments
• Assist in organizing guest services and events as required
• Ensure a positive guest experience by maintaining high standards of service

Requirements:

• Excellent communication and interpersonal skills.
• Friendly, approachable, and professional demeanor.
• Ability to handle multiple tasks and work under pressure.
• Fresher or at least 1 year of experience in guest relations or customer service.

Preferred Skills:

• Previous experience in the hospitality industry is a plus.
• Strong problem-solving skills and attention to detail.

Contact no: 98722-43031

Contact Person : HR Manager

Job Types: Full-time, Volunteer

Pay: ?15,321.25 - ?20,958.41 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Food provided
• Internet reimbursement
• Leave encashment

Schedule:

• Day shift
• Evening shift
• Night shift
• Rotational shift

Supplemental Pay:

• Commission pay
• Overtime pay
• Performance bonus

Experience:

• total work: 1 year (Preferred)

Work Location: In person

Speak with the employer
+91 9872243031