COMPANY:- ACORN GOURMET PVT LTD (THE SANCTUARY BAR AND KITCHEN)
TITLE:- JOB DESCRIPTION
DEPARTMENT:- FRONT OFFICE
POSITION:- GUEST RELATION EXECUTIVE
DUTIES AND RESPONSIBILITIES:
? Welcoming guests in a friendly and professional way
? Addressing and escalating customer complaints
? Review arrival lists to welcome guests
? Attend to VIP guests and answer their inquiries
? Provide information about area, venues and promote services
? Anticipate guest needs and build rapport with customers
? Offer assistance with certain tasks Conformation of Reservations, Text Messages etc..
REQUIREMENT SKILLS:
? Proven experience as a Guest Relations Officer And Executive
? Familiarity with hospitality industry standards
? Proficiency in English; knowledge of additional languages is a plus
? Computer literacy
? A customer-oriented and professional attitude
? An outgoing personality
? Outstanding communication abilities
? Excellent organizational and time-management skills
? Diploma in Hospitality Management is preferred
Job Type: Full-time
Pay: ?18,000.00 - ?22,000.00 per month
Benefits:
• Food provided
• Provident Fund
Schedule:
• Rotational shift
Experience:
• Total Work: 2 years (Preferred)
Language:
• Hindi, English (Required)
Work Location: In person
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