Guest Relation Executive

Year    Bengaluru, Karnataka, India

Job Description

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Job Summary
Hostesses work in restaurants or hotels and greet customers. Their role is making patrons or guests feel welcome and ensuring a pleasant experience by taking people to the table, offering menus, chatting or responding to inquiries, and making sure tables are clean.
Responsibilities and Duties
  • Greeting guests as they enter, and putting them on a waiting list as necessary.
  • Providing guests with menus and answering any initial questions.
  • Seating guests at tables or in waiting areas.
  • Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
  • Engaging with guests to ensure they\'re happy with food and service.
  • Responding to complaints and helping to resolve them.
  • Answering phone calls, taking reservations and answering questions.
  • A knowledge of the menu.
  • Helping out with other positions in the restaurant as needed.
  • Providing great customer service.
Key Skills
Customer Service People Skills Professionalism High Energy Multitask Thoroughness Planning Basic Math Teamwork Attention to Detail Verbal Communication Organized Flexible Management Skills Job Type: Full-time Work Location: Hybrid remote in Bengaluru, Karnataka

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Job Detail

  • Job Id
    JD3331745
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bengaluru, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year