Job Description

Overview: As a Guest House Caretaker at Manipal Dot Net Private Limited, you will be responsible for ensuring the smooth operation and exceptional guest experience at our company-owned guest house. You will oversee all aspects of guest services, maintenance, and administration to maintain a welcoming and comfortable environment for our guests.
Job Responsibilities:


+ Guest Services:
- Welcome and assist guests during check-in and check-out procedures, providing a warm and friendly atmosphere.
- Respond promptly and professionally to guest inquiries, requests, and concerns to ensure a high level of customer satisfaction.
+ Housekeeping and Maintenance:
- Coordinate cleaning schedules and ensure rooms and common areas are maintained to high standards of cleanliness and comfort.
- Oversee maintenance and repairs, promptly addressing any issues to guarantee a safe and functional environment.
+ Inventory and Supplies Management:
- Manage inventory levels of guest supplies, linens, and amenities, ensuring they meet guest expectations and company standards.
- Monitor and replenish supplies in a timely and cost-effective manner.
+ Reservations and Bookings:
- Handle guest reservations, ensuring accuracy in booking details and availability.
- Maintain an organized booking system and communicate reservation information to relevant staff.
+ Financial Management:
- Assist in budget planning and monitor guest house expenses, ensuring cost-effective operations.
- Process payments, invoices, and maintain accurate financial records.
+ Compliance and Safety:
- Ensure the guest house operates in compliance with local regulations and safety standards.
- Implement and maintain emergency procedures and protocols.
+ Vendor and Service Provider Management:
- Establish and maintain relationships with vendors, contractors, and service providers to ensure quality services and cost-effective solutions.

Desirable Skill Set:

Personal Skills:

Qualifications:

• Previous experience in hospitality, guest services, or property management is preferred.
• Strong interpersonal and communication skills.
• Ability to handle multiple tasks and prioritize effectively.
• Proficiency in using property management software and basic computer applications.
• Knowledge of safety and compliance regulations in the hospitality industry.
Benefits: • Competitive salary and performance-based incentives.
• Room and boarding on premises for self and family.
• Health insurance.
• Tuition reimbursement for children.
• Retirement savings plans.
• Opportunities for professional development and growth within the company.