Job Description

The Lead Operator assigned to one of Pinkerton largest global clients will support Corporate Security\'s GSOC. Lead operator will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open-source media, Internet, and in-house tools. These may range from extreme weather conditions, political instability, crime, terror, to technical failures.Essential Functions:1. Represent Pinkerton\'s core values of integrity, vigilance, and excellence.
2. Responsible for assisting company personnel in all concerns that pertain to safety and security for corporate locations around the globe.
3. Conducting ongoing review of multiple systems and sources to detect potential risks.
4. Notifying and coordinating corporate response by distribution of advisories and other communications.
5. Oversee quality control and oversight for all production, support, and staffing functions in conjunction with the India Supervisors.
6. The Operator II is required to detect, analyze, and alert others of any incidents which may impact the client\'s people, products, property, or brand image.
7. All other duties, as assigned.Education, Experience, and Certifications:Graduate or equivalent required Prior experience in a security operations center, TOC, or similar. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.Competencies:

• Strong Customer Service skills
• Excellent written and verbal communication skills
• Ability to read, write, and speak clearly in English.
• Ability to multitask in a fast paced, at times stressed work environment.
• Strong team player
• Comfortable with high-tech work environment, and constant learning of new tools and innovations
• Flexibility to work all shifts, and willingness to assist the team with overtime when needed.
• Proficient in Microsoft Windows and Office Suite.

Working Conditions:With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions.

• Exposure to sensitive and confidential information.
• Regular computer usage.
• Must be able to see, hear, speak, and write clearly to communicate with employees and/or customers.
• Occasional reaching and lifting of small objects and operating office equipment.
• Ability to adjust focus between close and distance vision.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

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