Job Description

Locations: Jaipur, Panchkula, Gurgaon


Your Role:


Housekeeping associates you are responsible for maintaining highest standards of hygiene and cleanliness in guest rooms and public areas to enhance guest experience in hotels. Responsibilities will include:


• Clean and maintain guest rooms, public areas, and other designated spaces following established procedures and standards. This includes making beds, vacuuming, dusting, and replenishing amenities.
• Replenish linens, towels, and guest supplies in rooms. Maintain an inventory of cleaning supplies and report when supplies are running low.
• Perform thorough inspections of guest rooms to ensure they meet quality and cleanliness standards. Report any maintenance or repair issues to the appropriate department.
• Provide a friendly and professional demeanor when interacting with guests, addressing their requests, and ensuring their comfort and satisfaction.
• Maintain cleanliness and organization in housekeeping carts, storage areas, and equipment.
• Document room status and work performed in hotel management systems. Report lost and found items to the supervisor.
• Adhere to hotel policies and safety regulations, including the proper use of cleaning chemicals and equipment.
• Collaborate with fellow housekeeping associates and other hotel staff to ensure smooth operations.
• Communicate any special requests or requirements from guests to ensure their needs are met.
• Respect guests' privacy and ensure the security of their belongings during cleaning and room servicing.

Skills & Requirements:


• Hotel Management and/or skill relevant education preferred
• Pleasing personality and good communication skills
• Computer dexterity: MS Office (Word, Excel, PPT)
• Prior relevant hospitality experience in position of application.

Must be open to joining at any of the AM Hotel Kollection locations (AM Hotel Kollection is now at 11 locations & growing)