Job Description

\xc3\x98 To abide by the mission statement\xc3\x98 To abide by the values and rules of the hotel\xc3\x98 Ensure highest level of hygiene and cleanliness, all amenities, proper maintenance and a perfect room for Guests as per hotel standards\xc3\x98 Knows the location of different rooms and suites and their names and their layout of the hotel\xc3\x98 Responsible for floor master keys and security of guest rooms and ensures all standards as per checklist\xc3\x98 Prepares and services rooms to meet Guest requirements on the floor by keeping Guest preferences in mind\xc3\x98 Specific no of rooms departure clearance by 9 a.m,11 a.m,1 p. m and 4 p. m\xc3\x98 Knows and gives evening /turndown services\xc3\x98 Control consumption of supplies and check pilferages\xc3\x98 Care in placements of personalized stationery and removing them on departure\xc3\x98 Prepares accurate occupancy report with information regarding scanty baggage, luggage occupied to control skippers and ensure correct billing\xc3\x98 Informs supervisor / housekeeping desk of lost and found items, missing articles and damaged property\xc3\x98 Coordinates with Housekeeping desk for amenities like bathrobes, plants, Stationery , mini bar, maintenance etc\xc3\x98 Checks all consumption of items in the room mini bars, replenishes them as when required and raises checks for consumption\xc3\x98 Mini bar replenishments from mini bar stores by 11.a.m/3p.m\xc3\x98 Checks all consumption of items in the room mini bars, replenishes them as when required and raises check for consumption

Amanora The Fern An Ecotel Hotel, Pune