Job Description

cash-handlingRegisterguests and assigns rooms. Accommodates special requests whenever possible.

Assists in pre-registration and blocking of rooms for reservations.

Thoroughly understand and adhere to proper credit, check-cashing, and cash handling policies and procedures.

Understands room status and room status tracking.

Knows room locations, types of rooms available, and room rates.

Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.

Uses suggestive sellingtechniques to sell rooms and to promote other services of the hotel.

Knows the location and types of available rooms as well as the activities and services of the property.

Coordinates room status updates with the housekeepingdepartment by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day userooms.

Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellationprocedures.

Maintains guest room keystorage, and maintains and supervises access to safe deposit boxes.

File room keys ( only for manual room key hotels)

Knows how to use front officeequipment.

Process guest check-outs.

Job Types: Full-time, Permanent

Pay: ?10,000.00 - ?16,000.00 per month

Benefits:

• Food provided
• Paid sick time
• Provident Fund

Schedule:

• Evening shift
• Night shift
• Rotational shift

Supplemental Pay:

• Performance bonus

Ability to commute/relocate:

• Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• total work: 1 year (Preferred)