Job Description

Group Leader, Customer Capabilities Solutions Engineering - Pune, India Are you excited by the opportunity of providing key engineering leadership and delivery for critical projects and programs? Would you like to be a part of great work happening in Western Union to reimagine the customer experience enabling the vision of making the cross-currency, cross-border money movement seamless for our customers? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Western Union as Group Leader, Customer Capabilities Solutions Engineering. Western Union powers your pursuit. You will provide engineering leadership and oversight to multiple projects and programs being executed. Role Responsibilities

• Engineering leadership and delivery - Enhancing the existing systems, implementing solutions across new regions and corridors, identification and monitoring of risks, providing resolutions, and developing mitigation strategies. Drive System modernization and re-engineering of our platform as we leverage new technologies and re-engineer its architecture to leverage newer technologies, cloud, and new architectural models.
• Enable innovation - Identifying and implementing process improvements and introducing innovative engineering practices that improve product quality and optimize efforts.
• Stakeholder management - The individual works with geographically distributed stakeholders and is responsible for ensuring healthy collaboration across teams.
• Coaching the team members - One of the critical aspects of the role is to provide coaching and mentoring to Architects, Managers and Engineering to develop world-class team that constantly raises the bar and holds itself to high engineering standards.
• Customer focus - The individual demonstrates an enterprise mindset, passion for customers, lean-agile leadership and is an innovation enabler.
• Team building and engagement - The position should help build a work environment which attracts the best talent and sponsor committees that conduct technical and employee engagement events at site level. Recruit, develop, and mentor world-class engineering talent.
• production deployments along code reviews, TDDs and documentation for the features implemented.

Role Requirements You will have 18+ years of professional experience with 8 + years in progressive leadership experience in leading large engineering teams. Demonstrated capabilities in leading large engineering teams with strong emphasis on engineering innovation, adopting industry best practices, and implementing tools and technologies to continuously improve the quality of the platforms and optimize efforts. Deep understanding of both business domain and technology for setting the technology roadmap that help realize business value. Ability to understand the emerging technology trends, assess the impact of these trends on our business and provide optimized solutions conforming to these trends. Excellent decision-making, communication, and collaboration skills Strong presentation skills to articulate technology solutions to internal stakeholders and external partners in an understandable manner. Ability to motivate and inspire everyone to do their best work, resolve conflicts and nurture a positive work environment. Hands on experience in Cloud based architecture designs and implementations. We make financial services accessible to humans everywhere. Join us for whats next. Western Union is positioned to become the worlds most accessible financial services company transforming lives and communities. Were a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. Youll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If youre ready to help drive the future of financial services, its time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India specific benefits include:

• Employees Provident Fund [EPF]

• Gratuity Payment
• Public holidays
• Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
• Annual Health Check up
• Hospitalization Insurance Coverage (Mediclaim)
• Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
• Cab Facility
• Relocation Benefit

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-MT B.E. / B.Tech. / MCA in Computer Science, Engineering or related field is required wiith18+ years of professional experience with 8 + years in progressive leadership experience in leading large engineering teams Demonstrated capabilities in leading large engineering teams with strong emphasis on engineering innovation, adopting industry best practices, and implementing tools and technologies to continuously improve the quality of the platforms and optimize efforts Deep understanding of both business domain and technology for setting the technology roadmap that help realize business value Ability to understand the emerging technology trends, assess the impact of these trends on our business and provide optimized solutions conforming to these trends Excellent decision-making, communication, and collaboration skills Strong presentation skills to articulate technology solutions to internal stakeholders and external partners in an understandable manner Ability to motivate and inspire everyone to do their best work, resolve conflicts and nurture a positive work environment Excellent understanding of computer science fundamentals, data structures, algorithms, OOPs, OOA/D, and design patterns Demonstrated experience in developing scalable and high-performance applications using modern programming languages (Java, .Net, Front end specific) and database technologies (Relational and non-relational) Experience in implementing DevOps stack (CI & CD) and other dependency management and build tools such as Jenkins, Gradle, Maven, Ant and Ivy. Hands on experience in Cloud based architecture designs and implementations. AWS knowledge is an added advantage Hands on experience in software development including SOA, BPM, APIs, Web Services (SOAP/RESTful), Micro Services, Containerization. Experience with test automation frameworks and testing approaches like TDD Experience with Agile software development processes and tools, experience in leading large solution using Scaled Agile (SAFe) is highly desired Team player with strong analytical, verbal, and written communication skills Ability to work in a fast paced, iterative development environment and adapt to changing business priorities and to thrive under pressure

• Certifications - AWS Solution Architect, Blockchain and SAFe Agilist, PMP, ITIL
• Experience in Financial Services domain, experience in Payments & Risk domain is plus
• Hands-on experience in building an application using microservices based architecture using NodeJS or Spring Boot

• Hands on experience in Fico/Blaze or any other business rules engines.

• Hands on experience on NoSQL databases
• Hands on experience on various DevOps tools
• Hands on experience in data payload formats using XML, JSON, XSD