Job Description

Tele Caller BPO jobs at chennai

Responsibilities :

Make outbound calls to prospective customers using a provided database or leads list.

Present, promote, and sell products/services to existing and prospective customers.

Identify and address customers' needs, clarify information, and provide solutions or alternatives.

Keep accurate records of calls made and outcomes achieved.

Follow communication scripts and guidelines when handling different customer inquiries.

Build and maintain positive relationships with customers.

Achieve set targets and objectives within specified timeframes.

Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.

Coordinate with the sales team to ensure customer satisfaction and maximize sales opportunities.

Stay updated on product/service knowledge and be able to answer customer queries effectively.

Requirements

Proven experience as a tele caller or similar customer service role.

Excellent communication and interpersonal skills.

Ability to handle rejection and work under pressure.

Strong negotiation and persuasion skills.

Ability to multitask, prioritize, and manage time effectively.

High school diploma or equivalent,

Preferred Qualifications

Experience in sales or telemarketing.

Regards,
Nedhra -HR
89251 and 14937

All the best

Skills Required