Urgent Hiring Going On For Voice Process Executive
Job Description
Urgent Hiring going on for Voice Process Executive
Responsibilities
The responsibilities include promptly and professionally responding to customer inquiries via phone, email, and live chat, and assisting customers in resolving product or service-related issues while providing appropriate solutions. This role involves handling customer complaints, troubleshooting problems, and escalating complex issues to relevant departments when necessary. A thorough understanding of the company's products and services is essential to effectively address customer queries and concerns. Additionally, the role requires keeping accurate records of customer interactions, transactions, comments, and complaints, as well as collaborating with internal teams to ensure a seamless customer experience and providing feedback on customer issues and trends. Contributing to the improvement of customer support processes by identifying opportunities for efficiency and enhancement, while upholding company policies and procedures and delivering excellent customer service at all times, is also a key aspect of this role.
Role: Voice Process Executive
Experience: 1 to 3 yrs
Qualification: Any Basic Degree
Salary: From 18K per month
Location: Chennai
Job Type: Full Time, Permanent Job
Interested Candidates Please Contact the HR for further details
Warm Regards,
HR - Preetha
63855 80670
infohrpreetha29@gmail.com
Skills Required
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Job Detail
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Job IdJD3437913
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IndustryBPO/ITES
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Total Positions10
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Job Type:Full Time
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Salary:15000-20000
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Employment StatusPermanent
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Job LocationChennai, India
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EducationAny Graduate
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Experience1 - 3 Year
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Apply ByJan 02, 2025
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Job Posting DateSep 02, 2024