This Is The Better Chance You have Been Seeking
Responsibilities
Handle a lot of calls, both inbound and outbound, quickly. When discussing various subjects, adhere to communication "scripts." Determine the wants of the clientele, make information clear, investigate each problem, and offer fixes or substitutes Seize chances to upsell items when they present themselves. By going above and above, you may create long-lasting relationships and engage customers. Clearly and concisely capture every conversation in our call center database. Regularly participate in educational sessions to raise performance and knowledge levels Reach individual and group quantitative and qualitative goals
Qualifications and abilities
prior experience working in customer service Past performance exceeding quota excellent verbal and phone communication abilities along with attentive listening knowledge of CRM procedures and systems Prioritizing customers and accommodating varying personality types Capacity to prioritize tasks, multitask, and efficiently manage time a high school diploma
Role: voice Process Executive
Experience: 1 to 4 years
Qualification: Any Basic Degree
Salary: From 15K per month
Job Type: Full Time, Permanent Job
Location: Chennai
Freshers can also Apply for this Position
Warm Regards,
HR - Preetha
63855 80670
infohrpreetha29@gmail.com
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.