Semi Voice Process Freshers Your Career Starts Here

0 - 1 Year    Chennai, India

Job Description

Semi Voice Process Freshers Your Career Starts Here

Responsibilities
Using chat, email, or other digital channels, handle consumer enquiries and purchases.
In the systems of the business, maintain and update correct data.
Respond to clients' questions promptly and offer support when needed.
Recognise and address consumer grievances, raising concerns as needed.
Assist team members in order to guarantee efficient operation.
Watch out for compliance with service level agreements (SLAs) and corporate policies.
Strive perpetually to increase productivity and client happiness.
Skills & Qualifications:
- Strong communication skills, both written and verbal, particularly in digital correspondence.
- Ability to handle multiple customer requests and queries simultaneously through various platforms.
- Proficiency in customer service tools and systems.
- Problem-solving mindset with the ability to handle escalations and complaints professionally.
- Attention to detail and commitment to data accuracy.
Role: Semi Voice Process Executive
Experience: Freshers
Qualification: Any Basic Degree
Salary: From 15K per Month
Job Type: Full time, Permanent Job
Location: Chennai
Interested Candidates Can Contact the HR for further Details
HR - Preetha
63855 80670
infohrpreetha29@gmail.com

Skills Required

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Job Detail

  • Job Id
    JD3466862
  • Industry
    BPO/ITES
  • Total Positions
    8
  • Job Type:
    Full Time
  • Salary:
    15000-20000
  • Employment Status
    Permanent
  • Job Location
    Chennai, India
  • Education
    Any Graduate
  • Experience
    0 - 1 Year
  • Apply By
    Jan 28, 2025
  • Job Posting Date
    Sep 28, 2024