Non Voice Process Role Where Your Expertise Makes A Difference
Job Description
Non Voice Process Role Where Your Expertise Makes a Difference
Responsibilities
Correctly and appropriately escalates consumer issues.
provides prompt, accurate, and courteous customer service.
has a cheerful, professional attitude and presents the business in a favourable light.
demonstrates familiarity with and application of departmental policies, procedures, and resources.
keeps email handle time consistent while being kind and educational
Skills:
Communication Skills: Excellent verbal and written communication skills.
Problem-Solving: Strong problem-solving and decision-making skills.
Customer Focus: Ability to build strong customer relationships and provide excellent customer service.
Active Listening: Ability to actively listen to customer concerns and needs.
Technical Skills: Proficiency in customer service software and tools.
Experience: 3 to 5 yrs
Qualification: Any Basic Degree
Salary: Based on Company Norms
Location: Chennai
Warm Regards,
HR - Preetha
63855 80670
infohrpreetha29@gmail.com
Skills Required
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Job Detail
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Job IdJD3493018
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IndustryBPO/ITES
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Total Positions18
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Job Type:Full Time
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Salary:35000-40000
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Employment StatusPermanent
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Job LocationChennai, India
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EducationAny Graduate
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Experience3 - 5 Years
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Apply ByMar 12, 2025
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Job Posting DateNov 12, 2024