Need For Desktop Support Engineer In Mount Road
Job Description
Need for Desktop Support Engineer in Mount Road
Responsibilities
1. User Support: Address user tickets related to hardware, software, and networking issues.
2. Installation Assistance: Guide customers in installing applications and computer peripherals.
3. Problem Diagnosis: Ask targeted questions to diagnose technical problems.
4. Step-by-Step Guidance: Provide users with simple, clear instructions.
5. Remote Troubleshooting: Conduct remote troubleshooting and testing of solutions.
6. Customization: Customize desktop applications to meet user needs.
7. Issue Logging: Record technical issues and solutions in logs.
8. Escalation: Direct unresolved issues to the next level of support.
9. Client Follow-Up: Ensure clients' systems are fully functional after support.
10. Feedback Reporting: Report customer feedback and potential product requests.
11. Documentation: Assist in creating technical documentation and manuals.
Role: Desktop Support Engineer
Experience: 1 to 4 yrs
Qualification: Any Degree related to IT
Salary: From 18K per month
Job Type: Full Time, Permanent Job
Location: Mount Road, Chennai
Interested Candidates can contact the HR for Further Details
Warm Regards,
HR - Preetha
63855 80670
infohrpreetha29@gmail.com
Skills Required
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Job Detail
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Job IdJD3460025
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IndustryIT-Software/Software Services
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Total Positions11
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Job Type:Full Time
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Salary:15000-20000
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Employment StatusPermanent
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Job LocationChennai, India
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EducationB.Tech/B.E
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Experience1 - 4 Year
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Apply ByJan 14, 2025
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Job Posting DateSep 14, 2024