Job Openings For Telecaller In Chennai
Job Description
Job Openings for Telecaller in Chennai
Responsibilities
1. Customer Query Ownership: Take full responsibility for addressing and resolving customer queries or problems with accuracy and care.
2. Service Delivery: Ensure courteous and precise service delivery, adhering to customer service standards and expectations.
3. Product and Process Compliance: Strictly follow product and process guidelines, maintaining zero-error performance.
4. Issue Escalation: Promptly escalate customer issues to appropriate internal stakeholders for timely resolution.
5. Adherence to Guidelines: Comply with established service and sales guidelines, ensuring a seamless customer experience.
6. Call Quality Targets: Consistently meet or exceed call quality targets, maintaining professionalism and efficiency.
7. First-Contact Resolution: Resolve customer queries at the first point of contact, minimizing call handling time while maximizing satisfaction.
Role: Banking TeleCaller
Experience: 1 to 4 yrs
Qualification: Any Basic Degree
Salary: From 18K per Month
Job Type: Full time, Permanent Job
Location: Chennai
Interested Candidates Can Contact the HR for further Details
HR - Preetha
63855 80670
infohrpreetha29@gmail.com
Skills Required
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Job Detail
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Job IdJD3460682
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IndustryBanking/Financial Services/Broking
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Total Positions9
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Job Type:Full Time
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Salary:15000-20000
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Employment StatusPermanent
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Job LocationChennai, India
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EducationAny Graduate
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Experience1 - 4 Year
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Apply ByJan 25, 2025
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Job Posting DateSep 25, 2024