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Responsibilities
Enquiries from customers should be handled politely and quickly by phone, email, and live chat.
Help clients with problems relating to your products or services and offer suitable solutions.
Respond to client complaints, solve difficulties, and, if needed, refer complicated cases to the appropriate departments.
Keep up-to-date knowledge of our goods and services in order to respond to questions and concerns from clients.
Maintain thorough records of all interactions, purchases, remarks, and grievances from clients.
Work together with internal departments to guarantee a flawless customer experience and offer input on problems and patterns encountered by customers.
By seeing areas where customer service procedures can be improved and made more efficient, you can help to improve them.
maintain the company's standards and processes while consistently providing top-notch customer service.
Role: Voice Process Executive
Experience: Freshers
Qualification: Any Basic Degree
Salary: From 12K per Month
Job Type: Full time, Permanent Job
Location: Chennai
Interested Candidates Can Contact the HR for further Details
HR - Preetha
63855 80670
infohrpreetha29@gmail.com
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