Explore The World Of Customer Service Executive
Job Description
Explore the World of Customer Service Executive
Responsibilities
Customer Interaction: Handle inbound and outbound customer calls and emails.
Problem Resolution: Address customer inquiries, complaints, and concerns.
Product/Service Information: Provide accurate information about products and services.
Sales and Upselling: Identify upselling and cross-selling opportunities.
Complaint Management: Resolve customer complaints and escalate issues as needed.
Process Adherence: Follow established processes and guidelines.
Performance Metrics: Meet and exceed performance metrics, such as call volume, call quality, and customer satisfaction.
Documentation: Maintain accurate records of customer interactions and resolutions.
Role: Voice Process Executive
Experience: Freshers
Qualification:Any Basic Degree
Location: In and Around Chennai
No of Vacancies: 6
Salary: from 15K to 18K per month
Interested Candidates can contact the HR for Interview Appointment
Warm Regards,
HR - Preetha
63855 80670
infohrpreetha29@gmail.com
Skills Required
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Job Detail
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Job IdJD3534077
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IndustryBPO/ITES
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Total Positions8
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Job Type:Full Time
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Salary:15000-20000
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Employment StatusPermanent
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Job LocationChennai, India
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EducationAny Graduate
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Experience0 - 1 Year
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Apply ByMar 30, 2025
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Job Posting DateNov 30, 2024