Experienced Malayalam Voice Process Executive Needed

3 - 5 Years    Chennai, India

Job Description

Experienced Malayalam Voice Process Executive Needed

Responsibilities
Making and returning calls to clients in Malayalam
Resolving client issues and offering exceptional customer service
Keeping thorough records of all communications and transactions with customers
Collaborating with colleagues to guarantee client satisfaction
Fulfilling performance indicators like customer satisfaction, adherence, and call quality
Skills:
Malayalam language proficiency: Fluency in Malayalam for effective communication with customers.
Customer service excellence: Providing exceptional customer service and resolving customer complaints.
Record keeping: Maintaining accurate records of customer interactions and transactions.
Teamwork: Collaborating with team members to ensure customer satisfaction.
Performance metric achievement: Meeting performance metrics such as call quality, adherence, and customer satisfaction.
Experience: 3 to 5 yrs
Salary: From 35K per month
Qualification: Any Basic Degree
Location: Chennai
Warm Regards,
HR - Preetha
63855 80670
infohrpreetha29@gmail.com

Skills Required

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Job Detail

  • Job Id
    JD3467034
  • Industry
    BPO/ITES
  • Total Positions
    14
  • Job Type:
    Full Time
  • Salary:
    35000-40000
  • Employment Status
    Permanent
  • Job Location
    Chennai, India
  • Education
    Any Graduate
  • Experience
    3 - 5 Years
  • Apply By
    Feb 14, 2025
  • Job Posting Date
    Oct 14, 2024