Experienced Malayalam Voice Process Executive Needed
Responsibilities
Making and returning calls to clients in Malayalam
Resolving client issues and offering exceptional customer service
Keeping thorough records of all communications and transactions with customers
Collaborating with colleagues to guarantee client satisfaction
Fulfilling performance indicators like customer satisfaction, adherence, and call quality
Skills:
Malayalam language proficiency: Fluency in Malayalam for effective communication with customers.
Customer service excellence: Providing exceptional customer service and resolving customer complaints.
Record keeping: Maintaining accurate records of customer interactions and transactions.
Teamwork: Collaborating with team members to ensure customer satisfaction.
Performance metric achievement: Meeting performance metrics such as call quality, adherence, and customer satisfaction.
Experience: 3 to 5 yrs
Salary: From 35K per month
Qualification: Any Basic Degree
Location: Chennai
Warm Regards,
HR - Preetha
63855 80670
infohrpreetha29@gmail.com
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.