Employment Opportunities For Freshers In Voice Process
Job Description
Employment Opportunities for Freshers in Voice Process
Responsibilities
Respond to consumer calls, both incoming and outgoing, with reference to orders, billing, general support, and product inquiries. Pay attention to what customers are saying, try to understand what they need, and then professionally and accurately offer the information and support they need.
Resolve client complaints, issues, and escalations in an efficient manner to guarantee prompt resolution and satisfied customers.
Ensure that the CRM system has thorough and precise records of all interactions and transactions with customers.
Work together with cross-functional teams to enhance overall service delivery by resolving complicated client issues.
Determine chances to cross- or upsell goods and services in accordance with the requirements and preferences of your customers.
Keep abreast of corporate policies, promotions, and product features to give customers accurate information.
Respect set quality standards and service level agreements (SLAs) in order to reach or surpass performance goals.
Role: Voice Process Executive
Experience: Freshers
Qualification: Any Basic Degree
Salary: From 12K per month
Job Type: Full Time, Permanent Job
Interested Candidates can contact the HR for Further Details
Warm Regards,
HR - Preetha
63855 80670
infohrpreetha29@gmail.com
Skills Required
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Job Detail
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Job IdJD3455454
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IndustryBPO/ITES
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Total Positions14
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Job Type:Full Time
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Salary:10000-15000
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Employment StatusPermanent
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Job LocationChennai, India
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EducationAny Graduate
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Experience0 - 1 Year
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Apply ByJan 10, 2025
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Job Posting DateSep 10, 2024