Drive Customer Success Voice Process Executive
Job Description
Drive Customer Success Voice Process Executive
Responsibilities
To take calls from clients and address their questions, concerns, or problems.
To give customers all the information they request.
Uphold the quality standard, make sure that the quality requirements are followed, and guarantee customer satisfaction.
Determines which concerns require escalation and, if required, takes appropriate action.
Provides thorough information and answers enquiries from customers, clients, and managers.
Skills:
Excellent communication and interpersonal skills
Strong problem-solving and troubleshooting abilities
Patience and empathy
Ability to handle multiple tasks and prioritize effectively
Knowledge of customer service best practices
Experience: 3 to 5 yrs
Qualification: Any Basic Degree
Salary: From 35K per month (Negotiable)
Location: Chennai
Warm Regards,
HR - Preetha
63855 80670
infohrpreetha29@gmail.com
Skills Required
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Job Detail
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Job IdJD3485256
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IndustryBPO/ITES
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Total Positions18
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Job Type:Full Time
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Salary:35000-40000
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Employment StatusPermanent
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Job LocationChennai, India
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EducationAny Graduate
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Experience3 - 5 Years
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Apply ByFeb 27, 2025
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Job Posting DateOct 27, 2024