Us Voice Processing Executive
Job Description
Handle inbound and/or outbound calls to provide information, resolve issues, and answer customer inquiries.
Process transactions and maintain accurate records of customer interactions.
Demonstrate a high level of professionalism and empathy while engaging with customers.
Follow company policies and procedures to resolve customer complaints and issues effectively.
Upsell or cross-sell products and services as per company guidelines.
Maintain call quality standards and adhere to performance metrics.
Collaborate with team members and supervisors to achieve departmental goals
Location: Chennai,
Qualification: Any basic graduation
Exp: 2-4 yrs
Salary: based on exp its negotiable
Infohrmadhu23@gmail.com
9500574819
Skills Required
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Job Detail
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Job IdJD3516204
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IndustryBPO/ITES
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Total Positions15
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Job Type:Full Time
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Salary:30000-35000
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Employment StatusPermanent
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Job Locationchennai, India
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EducationAny Graduate
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Experience1 - 3 Year
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Apply ByMar 17, 2025
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Job Posting DateNov 17, 2024