Graduate Engineering Trainee
Year Mangalore, Karnataka - Mysore, Karnataka, India
Job Description
Position Title: Graduate Engineering TraineeExperience Required: 0-3 YearsLocation: Mangalore / MysoreQualifications: BE, B. Tech, BCA, BSc IT, BSc CS, MCA & MSc or related fields.Roles and Responsibilities:
- Troubleshoot a variety of technical and non-technical issues that customers experience with their webhosting plans and services.
- Provide technical support for level-one escalation issues via the help desk.
- Should multitask and meet specific goals set by supervisors and the managers.
- Excellent written and verbal communication skills in the English language
- Ability to work well with a team in a fast-paced, constantly changing environment
- Outstanding customer service skills and a dedication to provide a great customer service
- Reliable to work in rotational shifts and to complete work as per expectations.
- Ability to multitask and meet specific goals set by supervisors and management.
- Strong in Logical thinking and Learning Skills
- Minimum Typing speed 35wpm & good in Keyboard Shortcuts
- Able to handle 3 chats at a time
- Knowledge on web hosting is an added advantage
- Flexible to work - 24/7 - Rotational shifts including night shift
Required Experience: Max 3 yrs
Positions: 100
Contact Person: Jobs Admin
Email ID: jobs@tmservices.co.in
Qualification:
TMS Spoc:
CTC ( What client is offering):
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Job Detail
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Job IdJD3453745
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMangalore, Karnataka - Mysore, Karnataka, India
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EducationNot mentioned
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ExperienceYear