Job Description

Google Workspace Admin- L2 Support



Responsibilities:

? Looking for 3+ years' experience in google Workspace- L2 Support

? Manage and administer the Google Workspace environment, including user accounts, groups, permissions, and settings.

? Monitor and maintain the availability, performance, and security of the Google Workspace platform.

? Configure and customize Google Workspace applications to meet the specific needs of the organization.

? Provide technical support and troubleshoot issues related to Google Workspace applications, including Gmail, Drive, Docs, Sheets, Slides, and Meet.

? Collaborate with cross-functional teams to implement and support integrations between Google Workspace and other business systems.

? Develop and implement best practices for Google Workspace administration, including user onboarding, offboarding, and security protocols.

? Conduct regular audits and assessments of the Google Workspace environment to ensure compliance with organizational policies and industry regulations.

? Stay up to date with the latest Google Workspace features, updates, and security enhancements, and provide recommendations for their implementation.

? Train and educate end-users on Google Workspace applications and features to promote efficient and effective utilization.

? Document technical procedures, guidelines, and policies related to Google Workspace administration.

? Room and Resource calendar management.

? Understanding of mail transfer and access protocols, email security, spam, phishing, and virus protection.

? Oversee email retention activities to comply with legal records retention policies.

? Act as the single point of contact for P1 and P2 incidents, perform business impact assessments, coordinate and carryout suitable resolution involving key technical teams including Google support.

? Incidents Change and Service Requests (tasks) needs to be addressed in a timely manner and provide RCA.

? Configure and enforce policies and settings for security, compliance, and other organizational requirements.

? Must have experience in GAM open-source tools and automating daily tasks.

? Must have experience in troubleshooting issues related to MX, SPF, DKIM, and DMARC.

? Basic understanding of GCP.

? Strong knowledge of MDM, Vault & CAA.

? Knowledge of data & domain migration.

Qualifications:

? Bachelor's degree in computer science, information technology, or a related field

? 3 to 5 years of experience as a Google Workspace Administration in a similar role.

? Strong knowledge of Google Workspace applications, including MDM, CAA, Vault, Gmail, Drive, Docs, Sheets, Slides, and Meet.

? Excellent problem-solving skills and ability to handle multiple tasks and priorities effectively.

? Strong communication and interpersonal skills to interact with end-users and cross-functional teams.

? Detail-oriented and capable of documenting technical procedures and guidelines. Google Workspace Administrator Certification is a plus.

Skills:

? Google Workspace/G-Suite/GWS Administrator

? Ability to analyze data and information with a detailed understanding of reports or dashboards, as well as security frameworks and methodologies.

How to Apply: Interested candidates are encouraged to send their resumes and cover letters to hr@aisplstore.com

Regards,

Anupam Sharma

HR Manager

Job Type: Full-time

Pay: ?40,000.00 - ?60,000.00 per month

Shift:

• Day shift

Experience:

• total work: 1 year (Preferred)

Work Location: In person