Job Description

Google Workspace Admin- L2 Support



Responsibilities:


Looking for 3+ years' experience in google Workspace- L2 Support


Manage and administer the Google Workspace environment, including user accounts, groups, permissions, and settings.


Monitor and maintain the availability, performance, and security of the Google Workspace platform.


Configure and customize Google Workspace applications to meet the specific needs of the organization.


Provide technical support and troubleshoot issues related to Google Workspace applications, including Gmail, Drive, Docs, Sheets, Slides, and Meet.


Collaborate with cross-functional teams to implement and support integrations between Google Workspace and other business systems.


Develop and implement best practices for Google Workspace administration, including user onboarding, offboarding, and security protocols.


Conduct regular audits and assessments of the Google Workspace environment to ensure compliance with organizational policies and industry regulations.


Stay up to date with the latest Google Workspace features, updates, and security enhancements, and provide recommendations for their implementation.


Train and educate end-users on Google Workspace applications and features to promote efficient and effective utilization.


Document technical procedures, guidelines, and policies related to Google Workspace administration.


Room and Resource calendar management.


Understanding of mail transfer and access protocols, email security, spam, phishing, and virus protection.


Oversee email retention activities to comply with legal records retention policies.


Act as the single point of contact for P1 and P2 incidents, perform business impact assessments, coordinate and carryout suitable resolution involving key technical teams including Google support.


Incidents Change and Service Requests (tasks) needs to be addressed in a timely manner and provide RCA.


Configure and enforce policies and settings for security, compliance, and other organizational requirements.


Must have experience in GAM open-source tools and automating daily tasks.


Must have experience in troubleshooting issues related to MX, SPF, DKIM, and DMARC.


Basic understanding of GCP.


Strong knowledge of MDM, Vault & CAA.


Knowledge of data & domain migration.

Qualifications:


Bachelor's degree in computer science, information technology, or a related field


3 to 5 years of experience as a Google Workspace Administration in a similar role.


Strong knowledge of Google Workspace applications, including MDM, CAA, Vault, Gmail, Drive, Docs, Sheets, Slides, and Meet.


Excellent problem-solving skills and ability to handle multiple tasks and priorities effectively.


Strong communication and interpersonal skills to interact with end-users and cross-functional teams.


Detail-oriented and capable of documenting technical procedures and guidelines. Google Workspace Administrator Certification is a plus.

Skills:


Google Workspace/G-Suite/GWS Administrator


Ability to analyze data and information with a detailed understanding of reports or dashboards, as well as security frameworks and methodologies.

How to Apply: Interested candidates are encouraged to send their resumes and cover letters to hr@aisplstore.com

Regards,

Anupam Sharma

HR Manager

Job Type: Full-time

Pay: ₹40,000.00 - ₹60,000.00 per month

Shift:

• Day shift

Experience:

• total work: 1 year (Preferred)

Work Location: In person