Job Description

DescriptionPosition at GroupM NexusWe are currently looking for a Manager- Ad ops for its GroupM Services Hub .The role will include internationalization and cross-regional export of the centralized digital service and buying model. The Ad Operations team makes sure that each one of the thousands of digital ads we run every day is tagged to pass the right information back so that we know which ads drive results, Be the first to know when big technology players like Google and Amazon change their product roadmaps and advise clients on how to get the most out of their technology budgets.This team is responsible for delivering international solutions, particularly in APAC & EMEA, with some global influence. You will enjoy working in a collaborative team environment and will hold a \'can do\' attitude with the passion to learn and grow.At GroupM APAC, our people are our strength, which is why fostering a culture of diversity and inclusion is important to us.DescriptionReporting of the role:This role reports to Associate Director - Ad Operations3 best things about the job:\xc2\xb7 You would be working in one of the most creative, product focused media agencies in the market\xc2\xb7 Scope to work on various target segments and categories\xc2\xb7 Exposure to working in a network with global clients and stakeholders across multi-media touchpoints.Measures of success -In three months:\xc2\xb7 Developed strong working relationships with your internal stakeholders.\xc2\xb7 Work with the execs to deliver accurate on-time campaign trafficking and QA.\xc2\xb7 Contribute ideas towards which Ad Operations processes can be improved.In six months\xc2\xb7 Developed a good grasp of how the various teams within the agency interact to produce best in class digital work.\xc2\xb7 Gained an understanding of our scope of work across our major accounts.\xc2\xb7 Through knowledge and delegation, effectively improve the efficiency and accuracy of the team.\xc2\xb7 Supported the development of junior team members through training.In 12 months\xc2\xb7 Fully own higher level troubleshooting tasks and provide recommended solutions.\xc2\xb7 Provide stakeholders with professional, relevant and timely information.\xc2\xb7 Actively leverage technology to deliver efficiencies.What your day job looks like at GroupM-Hub\xc2\xb7 Managing a team\'s daily work on a queue of day to day trafficking tasks for digital advertising across a range of client accounts\xc2\xb7 Motivating and monitoring the team to ensure they deliver a high volume of daily tasks with accuracy, precision and motivation\xc2\xb7 Ensure that Ad Ops best practice and frameworks are adhered to, and demonstrate continued evolution\xc2\xb7 Understand Ad Ops and Tech within the wider marketing mix and its strategic importance throughout the customer journey\xc2\xb7 Ensure that web analytics, behavioural targeting, ad verification and brand measurement tags are implemented correctly to deliver on GroupM\'s goals in the wider measurement of digital advertising campaigns\xc2\xb7 Manage the team\'s positive responses to requests from the UK office for help or support\xc2\xb7 Support the team in querying trafficking requests that are unclear or incorrect, and presenting information effectively either via call or email when asking or responding to queries\xc2\xb7 Proactively communicate team workload, problems and morale with the Connected Execution team in London\xc2\xb7 Implement and thoroughly test publisher and 3rdparty pixels\xc2\xb7 Liaise with the relevant creative agencies to ensure that all creative meets requirements and is ready to be effectively executed, with a focus on any dynamic creative approach\xc2\xb7 Analyse and develop tracking on the clients\' websites to ensure effective user and conversion measurement takes place from ad to site\xc2\xb7 Communicate effectively with internal and external teams to ensure all conventions and processes are accurately followed\xc2\xb7 Develop a good working relationship with the Technology and Data teams and be adaptable to support other clients work where required\xc2\xb7 Build a relationship with the ad-server client team to troubleshoot and improve the technology where possible\xc2\xb7 Develop relationships with our Connected Execution team and internal account teams\xc2\xb7 Present information effectively via email and on calls\xc2\xb7 Understand and demonstrate collaborative team work\xc2\xb7 Work with the Analytics team to ensure that all relevant information is being captured and included within our Data Dashboards\xc2\xb7 Actively leverage technology to deliver efficiencies and provide internal teams with relevant and timely information\xc2\xb7 Manage, motivate and train individuals in line with business requirements, resource and development needs\xc2\xb7 Support, coach and nurture junior members of the team, ensuring their training and development needs are constantly evaluated and fulfilledWhat will you Bring?\xc2\xb7 Experience of setting up a team and processes\xc2\xb7 Experience of managing people\xc2\xb7 Excellent knowledge of digital technology marketplace, for either agency, media owner or ad tech background\xc2\xb7 In depth experience of trafficking and campaign management\xc2\xb7 Ability to develop relationships with internal teams\xc2\xb7 Strong problem solver and able to quickly identify potential issues and build workable solutions\xc2\xb7 Self-starter with a \'can do\' attitude\xc2\xb7 Excellent attention to detail\xc2\xb7 Effectively manage and prioritise workload and coach team to be able to do thisSkills and experience:\xc2\xb7 Minimum of 4+years\' experience in Ad Ops or trafficking experience in a similar role\xc2\xb7 Good level of verbal and written English\xc2\xb7 Working knowledge of languages such as HTML and JavaScriptMore about GroupMGroupM - GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.Discover more about GroupM at
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Follow GroupM on LinkedIn - /About India2020 brought opportunities for brands to innovate because of which we saw an evolving media stack. The growth of digital is set to soar high because of changing consumer habits. With approximately 500 million smartphone users, low-priced data plans, 45 to 50 million e-commerce shoppers, approximately 60 OTT offerings and a young population, India is a mobile-first internet market. It is also one of the top 10 ad spend markets in the world and is set to climb the ranks. Global big tech corporations have made considerable investments in top e-commerce/retail ventures and Indian start-ups, blurring the lines between social media, e-commerce and mobile payments, resulting in disruption on an unimaginable scale.At GroupM India, there\'s never a dull moment between juggling client requests, managing vendor partners and having fun with your team. We believe in tackling challenges head-on and getting things done.GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity - it\'s about belonging. We celebrate the fact that everyone is unique and that\'s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

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